Shipping policy

Shipping Policy

Thank you for visiting and shopping at our store. The following shipping policy is designed to provide you with clear and transparent delivery information.

1. Order Processing Time

All orders will be processed within 1–3 business days (excluding weekends and holidays).

After your order is confirmed, you will receive a confirmation email containing your order details.

In case of high order volume or special circumstances (such as promotional events), processing times may be delayed. We will notify you in advance if this occurs.

2. Shipping Time

Shipping time depends on your delivery address:

Please note that actual delivery times may be affected by factors beyond our control, such as customs clearance, weather conditions, or courier delays.

3. Shipping Fees

We offer free shipping on all orders placed in our store.

4. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number.

You can use this number to check the delivery status on the courier’s official website.

5. International Shipping & Duties

For international orders:

6. Address Information

Please ensure that your shipping address is complete and accurate.

If a delivery fails or is returned due to an incorrect address, any additional costs will be borne by the customer.

7. Delivery Issues

If you experience any of the following issues, please contact us promptly:

We will provide a solution as soon as possible.

8. Contact Information

If you have any questions about our shipping policy, please contact us via:

Customer Service Hours: Monday to Friday, 9:00–18:00